When Should I Step In and When Should I Let My Manager Handle It?

Podcast: The Christine Beard Leadership Collection · Christine Beard

Opublikowano: 2026-10-24

Stepping in can save the customer relationship today while making the business more dependent on you tomorrow. In this episode, Christine Beard uses an unhappy-customer example to weigh the risk of a decision against a manager’s capability. She explains when direct intervention is warranted, when to coach alongside the manager and why the conversation must finish with appropriate ownership still in their hands—not “leave it with me.” Explore The Christine Beard Leadership Collection and practical leadership resources: https://christinebeard.com.au/ Watch the video: https://youtu.be...