TheBitCast

EPISODE 02 | Whatever Happened to the Beauty Experience?

Podcast: Studio Eight Presents Beyond The Counter · Charde Smith Anglin

Opublikowano: 2026-10-27

What 20 Years Behind the Counter Taught Me About the Art of Making People Feel Considered. When did the beauty counter become more about the sale than the person standing in front of it? In Episode 02 of Studio Eight Presents Beyond the Counter, Chardé Smith examines the relationship between beauty retail, customer trust, and the pressure to convert every interaction into a transaction. Drawing on her experience as a beauty professional and the founder of Triple Eight Creative, Chardé shares the story of an event relocated less than 24 hours before opening, and a se...