The Shareholder Is the Member: Mona Leung on Credit Unions and the Long Bet with AI

Podcast: Invisible Machines podcast by UX Magazine · Invisible Machines

Opublikowano: 2026-10-29

For-profit companies keep discovering that agentic AI wants a longer bet than the quarter will allow. Mona Leung, former CFO at Alliant Credit Union and CFO consultant at Digital Federal Credit Union, has spent significant time on the other side of that pressure. At a credit union, the customers and the shareholders are the same people. The profit conversation and the service conversation already face the same direction. Josh Tyson and Robb Wilson sit down with her on why that structure is an AI strategy. She walks the Bezos flywheel and then shows where...