Reducing IT Firefighting With ControlUp

Podcast: Tech Talks Daily · Neil C. Hughes

Opublikowano: 2026-10-31

What needs to happen before an IT team can trust an AI agent to resolve a problem rather than simply report it? In this episode of Tech Talks Daily, I welcome Jed Ayres, CEO of ControlUp, and Gadi Feldman, Chief Product Officer, to discuss autonomous endpoint management and the practical work behind it. We begin with a familiar problem for enterprise IT teams, plenty of monitoring data and recurring issues that still require investigation, ticket transfers and manual intervention. Jed explains why the aim is to follow an operational problem through to an authorized action and then...