TheBitCast

Designing Customer Experiences Worth Talking About Featuring Michael Filosi

Podcast: Amazing Business Radio · Shep Hyken & C-Suite Radio

Opublikowano: 2026-11-03

How Memorable Experiences Can Disrupt an Industry, Build Loyalty, and Turn Customers into Advocates Shep interviews Michael Filosi, a dentist and entrepreneur. He explains how thoughtful customer experiences can differentiate a business and build lasting loyalty. This episode of Amazing Business Radio with Shep Hyken answers the following questions and more: How can a business create memorable customer experiences that people want to talk about? How do personalized gestures build customer loyalty? Why is customer experience a powerful competitive differentiator? How can customer appreciation strengthen relationships? How can great experi...