Brendan and Bianca Shah: Collaborate, Don’t Compete

Podcast: FULL COMP: Restaurant Tactics, Tools, & Strategies · Josh Kopel

Opublikowano: 2026-07-24

What if the smartest thing you can do with your single biggest advantage is hand it to the competition? Brendan and Bianca Shah run Chado Tea Room and the wholesale arm, International Tea Importers, the family business their father Devan built into one of the engines of America's specialty tea culture. When he died in 2016, the two of them inherited a company that lived entirely in his head and rebuilt it from first principles. In this conversation, we get into why selling their best tea to direct competitors grew the entire category and...