The Back-Office Surprises Nobody Warned You About When Going Global

Podcast: M&A Science · Kison Patel

Opublikowano: 2026-08-06

Jennifer Lipschultz, Sr. Director Merger & Acquisition Integration and Corporate Project Management Due diligence said the target's employees were fluent in English. Six months after close, Jennifer Lipschultz was approving funding for business English classes. Lipschultz, Senior Director of M&A Integration and Corporate Project Management at ECI Software Solutions, has run integration on 20-plus acquisitions across the Netherlands, Germany, India, and Sweden. She covers the back-office surprises standard diligence misses: English proficiency that doesn't carry over between acquisitions in the same country, a German go-live that required translating the website, support portal, and billing systems...