Would Your Customers Wait Until You're Back?

Podcast: Dealer Talk With Jen Suzuki · Jennifer Suzuki, eDealer Solutions

Opublikowano: 2026-09-14

What makes a customer call the dealership and ask for YOU? It's usually not one incredible service visit. It's the little moments that stack up over time. In this episode of Dealer Talk with Jen Suzuki, I'm talking directly to service advisors about what separates the advisors who simply write repair orders from the ones who build a loyal book of business. The goal isn't just to win today's repair order. It's to become the advisor that customer wants again next year. Remember something personal. Protect their time. Call when you...