Barge-In Is Not a Feature — It's a Promise You Have to Keep

Podcast: Phony.ai · Phony.ai

Opublikowano: 2026-09-22

Barge-in is one of the most talked-about capabilities in voice AI — and one of the most quietly broken ones in production. This episode of Phony.ai moves past the marketing definition and into the actual engineering contract that barge-in represents: a latency commitment across multiple systems that have to cooperate perfectly on every single call, or the caller notices immediately. Here's what the episode covers: What barge-in actually requires — detection, playback interruption, and speech recognition all have to work in concert, not just independently. The false-positive problem — poor echo cancellation on speaker-mode calls can cause the agent...