TheBitCast

Phony.ai

Autor: Phony.ai

AI phone and voice agents, explained through the constraints that actually decide whether one works: end-to-end latency and where it comes from, interruption and barge-in handling, telephony plumbing and call control, transfer design, and the disclosure and recording rules around automated calls. Each episode takes one design decision and works through it concretely — provider-neutral, comparing approaches rather than selling one. Written for teams evaluating, buying or building voice AI who need to know what breaks before it breaks in production. Five or six minutes an episode. Topics include end-to-end latency and where it comes from, barge-in and interruption handling, telephony an...

Odcinki

  1. The Voice Agent Bill You Didn't See Coming – Phony.ai
  2. The Real Cost of Cloning Your Voice for an AI Phone Agent – Phony.ai
  3. How to Connect an AI Phone Agent to Your Existing SIP Trunk – Phony.ai
  4. AI vs Human Call Centers: Cost, Resolution, and What Actually Belongs Where – Phony.ai
  5. AI Voice Agent ROI vs Human Call Centers: The Real Math for 2026 – Phony.ai
  6. Seven Steps, One Booked Slot: How Voice AI Actually Schedules Appointments – Phony.ai
  7. Why Hybrid AI and Human Voice Is Winning Callers Back – Phony.ai
  8. When to Hand the Call to a Human: Routing Rules That Actually Work – Phony.ai
  9. AI Voice Agents Are Now a Commodity — The Value Has Moved – Phony.ai
  10. What a Dental AI Phone Agent Actually Costs, Line by Line – Phony.ai
  11. The Math Most Buyers Skip Before Signing a Voice Agent Contract – Phony.ai
  12. How to Switch Voice Agent Vendors Without Losing a Number or a Booking – Phony.ai
  13. 14 Questions to Ask a Voice AI Vendor Before You Sign Anything – Phony.ai
  14. All-In-One vs. Build-Your-Own: The Real Cost of a Voice Agent Stack – Phony.ai
  15. What a Minute of AI Phone Call Actually Costs in 2026 – Phony.ai
  16. Barge-In Is Not a Feature — It's a Promise You Have to Keep – Phony.ai
  17. Transfer or Terminate: Designing the Handoff That Doesn't Drop the Caller – Phony.ai
  18. Why Sub-Second Voice AI Is an Architecture Problem, Not a Speed Problem – Phony.ai
  19. Why There's No List Upload — And Why That's the Whole Point – Phony.ai
  20. The Itemised Receipt: Why Your AI Phone Bill Is Lying to You – Phony.ai
  21. Buying a Number and Answering a Call Are Two Different Things – Phony.ai
  22. The Hard Part Is Knowing When to Stop Talking – Phony.ai