14 Questions to Ask a Voice AI Vendor Before You Sign Anything

Podcast: Phony.ai · Phony.ai

Opublikowano: 2026-09-29

A smooth demo is not due diligence. This episode of Phony.ai unpacks what it actually takes to vet a voice AI vendor before committing — drawing on the show's fourteen-question vendor evaluation guide to go deep on the layers that marketing decks rarely reach: telephony infrastructure, consent enforcement, model transparency, handoff logic, and pricing legibility. If a vendor can answer these questions in specifics, they've run real calls. If they answer in adjectives, they haven't. The episode covers five critical evaluation areas every buyer should probe: Telephony ownership and number portability — Whose carrier account does your traf...