TheBitCast

The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth

Autor: Colin Shaw, Beyond Philosophy LLC

We believe you should laugh and learn! 'The Intuitive Customer' podcast achieves this. Hosted by Colin Shaw, recognized as one of the top 150 business influencers by LinkedIn, where he has over 283,000 followers, and Prof. Ryan Hamilton, Emory University, discusses how you can improve your Customer Experience and gain growth. This review sums up: "The dynamic between the two hosts makes this podcast. Each brings a unique take on the topic and their own perspective and plays off each other sense of humor. I come away after each episode with a feeling of joy and feeling a bit smarter". Visit www...

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  1. Customer Experience Programs Don't Die From Bad Ideas. They Die From This.... – The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
  2. The Missing Link in AI That's Quietly Destroying Your Customer Experience – The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
  3. The AI Backlash Is Here — And It's Coming for Your Customer Experience – The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
  4. Are You Making One Of The Most Expensive Mistakes In Customer Experience? – The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
  5. The Hidden Tax That's Quietly Costing Your Business a Fortune – The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
  6. Your AI Is Engineering The Perfect Forgettable Experience; Was That The Plan? – The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
  7. Why Memory Matters More Than Your Customer Experience - Part 1 – The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
  8. Five Rules for Building Customer Trust — And Why Most Companies Break All of Them – The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
  9. AI-First Is Smart. AI-Only Is A Slow Motion Mistake. – The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
  10. Is AI Making Brands Lose Their Souls? – The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
  11. Why We Miss The "Old Days" Even If They Were Bad: What Does It Mean For Customer Experience? – The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
  12. How To Decide When Top Use a Human vs AI - A Decision Making Framework – The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
  13. The Customer Experience Paradigm Has Hit Its Limits. What Comes Next? – The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
  14. Your Customer Experience Is Held Together By Invisible Scripts—and Tech Is Breaking Them! – The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
  15. Are Companies Profiting From Your Anger? – The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
  16. Segments of One: The Promise, the Peril, and the Practicality of Micro-Targeting – The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
  17. Your Customers Are Deciding What AI Decides. Are You Ready for That? – The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
  18. The Big Problem! What Happens When AI Becomes The Customer? – The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
  19. Most People Think They Use AI Well; Many Are Mistaken! Are You? – The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
  20. Uncomfortable Truth: The Focus on Customer Experience Hasn't Paid Off, Why? – The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
  21. The Rise of Synthetic Audiences: Fast, Cheap… but Believable? – The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
  22. Are Your Salespeople Sabotaging Your Customer Experience? – The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
  23. The New Currency of Customer Experience: 'People Like Me' – The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
  24. Good Friction, Bad Friction: Why a Little Effort Makes Customers Care – The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
  25. I Signed a 'Gag Order'. Here's What It Taught Me About Organizations – The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
  26. The Thrill of the Chase: Why Anticipation Beats Ownership – The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
  27. When Rebrands Go Wrong: Lessons for Customer Experience Leaders – The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
  28. AI That Listens: Why Real-Time Feedback is the Future of Customer Experience – The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
  29. Brand Archetypes: Straightjacket or Springboard for CX? – The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
  30. Your Customers are Lazy... and Bored: How to Use That to Your Advantage – The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth